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Problems / Solutions

As an important part of our commitment to loyal Ginell's clients, we are available to address all your skincare or cosmetic questions or problems that you may be faced with. We will try our very best to answer them as promptly and thoroughly as we can to resolve them. We will also publish the most commonly asked questions and answers so that others who may be faced with the same problems can also learn and benefit from them. Simply submit your questions to ask@ginell.com and one of our skincare specialists will respond to them promptly.

Questions & Answers:
Here is a sample of the most commonly asked questions we have received.

Question: What creates those little bumps along the hairline and how can I get rid of them?
Answer: Those little annoying bumps are commonly caused by one of two things. Either hair spray or a build-up of make up. To get rid of them, all you need to do is, One- When using hair spray along the hairline cover your forehead to prevent any skin exposure to the harmful and pour-clogging effects of the chemicals in the hair spray. Two- Tone the areas along the hairline thoroughly to assure that there is no build-up of make up or other toxins.

Question: What kind of cleansing soap do you recommend for the face?
Answer: Absolutely None! I do not recommend any kind of soap for face cleansing purposes. Almost all soaps or anything that comes in a bar shape contains wax. It is the wax that keeps the soap in a bar shape and wax is the leading cause of clogged pores. Always use a milk or gel cleanser to wash your face. Make sure it contains no Alcohol!

Question: What causes those red spider veins to appear on the nostrils?
Answer: The so called "red spider veins" on the nostrils can be caused by one of several things. The causes can range from smoking cigarettes to excessive drinking of alcoholic beverages to placing your face directly under the forceful stream of water while taking hot showers. Unfortunately there are no miracle drugs that can resolve this unattractive problem. The only effective solution to resolving this nagging problem is to stop what causes it in the first place.

Question: Why does my moisturizer sit on my skin for a long time after I have applied it instead of penetrating into my skin?
Answer: One- You do not cleanse and tone your skin thoroughly and therefore the pores on your skin are clogged with leftover make up or other toxins which prevent the moisturizer from effectively penetrating into the skin. Two- The moisturizer you are using is too rich for your skin. Three- You are using far more cream than your skin requires.
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